Privacy Policy

Rotelier App

Last Updated: March 2026

Rotelier (“Rotelier”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our website www.rotelier.in, mobile application, and related services (collectively referred to as the “Services”).

Rotelier is a social fashion marketplace where users can share looks, rent fashion, resell items, and earn from their wardrobe.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

  1. Information We Collect

We may collect the following categories of information when you use Rotelier.

1.1 Information You Provide to Us

When you create an account or use our Services, we may collect:

Account Information

  • Full name
  • Email address
  • Phone number
  • Password
  • Profile photo
  • Bio or social media handles (optional)

Identity & Verification Information

  • Government ID (if required for verification)
  • Address or location details

Transaction Information
When you rent, buy, or list fashion items:

  • Item details
  • Pricing information
  • Rental or purchase history
  • Shipping and delivery address

Payment Information
Payment details such as credit/debit card information or UPI details are processed by our third-party payment providers. Rotelier does not store full card details.

User Content
Information you post on Rotelier such as:

  • Photos of outfits or items
  • Reviews
  • Comments
  • Messages to other users
  • Listings of fashion items

Content you publish may be visible to other users.

  1. Information Collected Automatically

When you access Rotelier, we may automatically collect certain technical information, including:

  • Device type
  • Operating system
  • IP address
  • Browser type
  • Location (approximate)
  • App activity
  • Time and date of visits
  • Pages viewed

This helps us improve the platform experience.

  1. Cookies & Tracking Technologies

Rotelier may use cookies, analytics tools, and similar technologies to:

  • Remember user preferences
  • Analyze platform usage
  • Improve app performance
  • Personalize recommendations

You may disable cookies through your browser settings, though some features may not work properly.

  1. How We Use Your Information

We use your information to:

  • Create and manage your Rotelier account
  • Enable renting, buying, selling, and listing of fashion items
  • Process payments and deliveries
  • Connect users within the fashion community
  • Improve our app and services
  • Personalize fashion recommendations
  • Provide customer support
  • Detect fraud or misuse
  • Send service updates and notifications
  • Send marketing communications (you can opt out anytime)

We may also use anonymized data to analyze trends and improve our platform.

  1. Sharing of Information

We may share your information in the following circumstances:

With Other Users

When you list an item or interact with other users, certain profile information may be visible.

With Service Providers

We may share information with trusted partners such as:

  • Payment processors
  • Delivery partners
  • Cloud hosting providers
  • Analytics services
  • Customer support tools

Legal Requirements

We may disclose information if required by:

  • Law enforcement
  • Government authorities
  • Legal obligations

Business Transfers

If Rotelier undergoes a merger, acquisition, or sale, your information may be transferred to the new entity.

  1. User Generated Content

Content such as photos, reviews, listings, and comments you upload to Rotelier may be visible to other users.

By posting content, you grant Rotelier permission to display and distribute such content within the platform.

  1. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse.

However, no digital platform can guarantee complete security.

  1. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our Services
  • Meet legal obligations
  • Resolve disputes
  • Enforce our policies

When no longer needed, your data may be deleted or anonymized.

  1. Your Rights

Depending on applicable laws in India, you may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Close your account

To exercise these rights, contact us at the email below.

  1. Third-Party Links

Our Services may contain links to third-party websites or social media platforms. Rotelier is not responsible for the privacy practices of those websites.

  1. Children’s Privacy

Rotelier is not intended for users under 18 years of age. We do not knowingly collect personal data from minors.

If we become aware that a minor has provided personal information, we will take steps to delete it.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last Updated date.

Continued use of the Services means you accept the updated policy.

  1. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Rotelier Collective

Address:
D-338, Sector-10
Noida – 20301
India

Email: info@rotelier.com

Website: www.rotelier.in